Shoe Zone hit by cyber attack, doesn’t expect ‘material’ impact

Shoe Zone has said it was hit with a cyber attack resulting in “unauthorised access to certain online systems and data”.

The footwear retailer said that on becoming aware of the incident, it “enacted its established IT security protocols and took immediate steps to stop the unauthorised access to its systems and data”.

The firm said specialist third-party consultants have been engaged to “investigate the nature and extent of the incident, and to implement the incident response plan”.

The incident has also been reported to the Information Commissioner’s Office (ICO) and the National Cyber Security Centre (NCSC), ensuring full compliance with regulatory requirements and support from national security bodies.



The website has remained operational and orders are still being fulfilled and at this stage, any financial impact resulting from the incident is not expected to be material.

In an official statement, the company said, “Shoe Zone takes the issue of data security extremely seriously and any affected individuals will be notified as appropriate and in accordance with applicable regulations.”

Earlier this year the company, which says it sells 13m pairs of shoes a year, reported a slight growth in profits as it revamps its physical store estate. 

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