Currys has been named by Microsoft as its first official retail repair partner in the UK.
The electricals retailer has received the title of authorised service provider, meaning any customers with Microsoft Surface laptops can now get them repaired at Currys.
Users can get access to in-person support at any of the retailer’s 300 UK and Ireland stores before the product is booked in for a technical repair.
Currys can replace the Surface unit within the warranty period, as well as perform repairs in the event of a breakdown at its facility in Newark, Nottinghamshire.
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Previously, Surface users could only go through the Microsoft’s own support channels.
Currys’ chief operating officer Lindsay Haselhurst said: “At Currys we know that offering customers the right after sales support when it comes to their tech and ensuring they have the longest life possible is just as important as offering the latest ranges of amazing technology.
“We are proud to be working with Microsoft in this new collaboration which will give thousands of Surface laptop users in the UK a new route to access repairs, as and when they need them, no matter where they purchased their laptop.
Microsoft Surface category lead John Crouch added: “At Microsoft, we are constantly striving to provide our customers with more options and flexibility in how they use our products and services.
“By collaborating with Currys to offer a new UK pathway for Surface support, we believe we can better help our customers achieve their goals through technology.”
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