Amazon to release AI chatbot for businesses

Amazon has launched a workplace chatbot called Amazon Q, designed to help corporate customers search for information, write code and review business metrics.

The product, which was revealed at Amazon Web Services’ Reinvent conference in Las Vegas, is the online giant’s latest effort to challenge Microsoft and Google in productivity software.

It comes one year after Microsoft-backed startup OpenAI launched its ChatGPT chatbot, which quickly gained popularity for its generative artificial intelligence, which crafts human-like text in response to a few lines of human input.


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Amazon said Q will be able to complete a variety of tasks, including synthesizing content, streamlining day-to-day communications and helping employees.

A preview version of Q is available now, and several of its features are available for free.

Once the preview period ends, a tier for business users will cost $20 per person per month.

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